About Us
Founded by Chris Wylde in 1997, CWMC is a leading independent insurance claims audit specialist, providing unique, tailored services to help insurers, outsourced suppliers and regulators. CWMC has always focused on making a positive difference and ‘going the extra mile’ to help.
'Been there and done it’ definitely applies to our team of uniquely experienced ‘hands on’ practical claims, compliance and actuarial professionals. We know what it's like to work in busy and fast moving operational teams.
As part of our ongoing commitment to responsible business practices, we also joined the Hellios Financial Supplier Qualification System (FSQS) programme in 2019 to be able to provide assurance to clients of our level of compliance to these.
Our track record includes:
- Reviewing over 20,000 claims across 25+ insurers
- Designing and enhancing audit frameworks for insurers and service providers
- Conducting end-to-end claims operation reviews
- Providing Expert Witness evidence in claims leakage litigation
- Leading regulatory-driven reviews
- Identifying multi-million pound cost-saving opportunities through process improvements
Beyond audits, we’ve contributed to major industry initiatives and projects, including:
- Establishment of the Insurance Fraud Bureau, ClimateWise and an EEC programme on Professional Indemnity Insurance.
Whilst our experience covers multiple different classes of business and the General and Lloyds Market, our audit case reviews focuses primarily on Motor, Accident & Health and Pet.
Why Choose Us
We are trusted claims & compliance audit experts and our strength lies in the depth of our expertise. Our team is made up of experienced industry practitioners, including senior leaders and managers who have worked extensively within the insurance sector. Every consultant brings at least 20 years of hands-on experience in claims, compliance, and audit.
Our industry and audit experience allows us to quickly understand complex challenges, provide grounded advice and recommendations that are both effective and sustainable.
Known for our objective, straightforward, pragmatic approach, our focus is on delivering positive outcomes. We work closely with our clients to identify areas for improvement and embed practical changes. We believe audits also provide vital opportunities to improve and enhance the customer journey.
Clients value CWMC for:
- Clear, objective and commercially focused advice
- A collaborative and professional approach
- Consistent delivery of measurable results
Many of our relationships are long-standing and made through recommendations, reflecting the trust we build and the value we deliver.
